Ueda Machine Tools applies its broad expertise as a general mold equipment company to the planning and design of all kinds of software. We collaborate with our customers to deliver a final product tailored to what they want and need. For example, we plan and deliver software customized for specific products, and we also perform demonstrations and set benchmarks so that we deliver products finely-tuned to our customers’ preferences.

After the training for a CAD/CAM system is complete and the system is up and running, we handle operation and maintenance, including answering software questions and delivering version updates.

	We conduct CAD/CAM classes for our main support products. Moreover, after initial installation, we also conduct training to deal with the complications that can actually occur related to version updates and application. Our small group system can fit our customer’s schedule and preferred training site, ensuring flexible CAD/CAM operation guidance.
	We deliver and install the product.
	Users who have a software maintenance agreement with Ueda Machine Tools can use our support service. We are committed to providing thoughtful, thorough, and fast service.
	Besides assessing the current state of development, production, and manufacturing processes and proposing the best way to install and operate the application, we provide complete installation and operation support. We focus on the target issues from among the various technical issues that the customer wants to resolve by introducing CAD/CAM/CAE and installing equipment and collaborate closely with them on achieving a solution. Our goal is to enhance the customer’s design and manufacturing capability and increase efficiency.